At India Starch, we are committed to providing high-quality corn-based starch products. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.

1. Eligibility for Returns & Refunds

We accept returns and provide refunds under the following conditions:
✔ The product must be unused, undamaged, and in its original packaging.
✔ The return request must be made within [7] days of receiving the order.
✔ Returns are only applicable for damaged, defective, or incorrect products delivered by us.
✔ Proof of purchase (invoice or receipt) is required.

2. Non-Returnable Items

We do not accept returns or refunds for:
❌ Products that have been opened, used, or altered.
❌ Customized or special-order products.
❌ Items damaged due to improper storage or handling after delivery.

3. How to Request a Return or Refund

✔ Step 1: Contact our customer support team 
✔ Step 2: Provide order details, proof of purchase, and reason for return.
✔ Step 3: If eligible, we will arrange for return pickup or request you to ship the product back.
✔ Step 4: Once received and inspected, we will process your refund or replacement.

4. Refund Process

✔ Approved refunds will be processed within [4-5] business days after receiving the returned product.
✔ Refunds will be issued via the original payment method or as store credit.
✔ Shipping and handling charges are non-refundable unless the return is due to our error.

5. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please notify us within [7] days with clear photos of the issue. We will arrange a replacement or refund at no extra cost.

6. Cancellations

✔ Orders can be canceled before shipment for a full refund.
✔ Once shipped, the order cannot be canceled, but you may request a return.